Today, our marketing manager launches a bold new email blast.
She cues it up and hits send.
Seconds later, inboxes everywhere light up.
One curious shopper opens the message, eyes wide.
She types "Is this available in blue?" and fires it back to the brand.
Behind that inbox, Know Reply's smart assistant is already working.
In moments, it writes a personalized answer with a direct link to the blue option.
The shopper smiles and taps buy.
That's not just email, it's conversation at scale, where every customer feels heard.