CONNECTIONS & TOOLS

From Response to Resolution

Your agent with access to your tools can do more than reply. It can look things up, make changes, and close the loop.

Without tool access, your agent can only share what's in the knowledge base. Connect your systems and it can process returns, update subscriptions, reschedule bookings, send confirmations. Real resolutions, not just responses.

Integration options

Email connectivity

Gmail OAuth, Outlook OAuth, IMAP/SMTP for any provider, and ESP webhooks (SendGrid, Postmark, Mailgun, Brevo, Klaviyo and others) for existing infrastructure.

Business tools

Shopify, Stripe, Zendesk, WooCommerce, Calendly, Zapier, Klaviyo, Mailchimp, and others.

Optional instructions

Your agent knows how to use each tool automatically. Add custom instructions only when you need them: constraints, exceptions, or business-specific rules.

Custom tools (coming soon)

Build custom API endpoints as tools your agent can use. No code required. Connect to internal systems without waiting for native integrations.

The more you connect, the more it does

1

Order & account lookups

Status, history, details. Customer asks, agent checks the system and responds with real data.

2

Payments & billing

Charges, invoices, refunds. Agent finds the record and explains or acts.

3

Scheduling & bookings

Appointments, reservations, availability. Agent checks and offers options or makes changes.

Ready to see it in action?

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