Getting Started with Know Reply

No-reply emails are a missed opportunity. Every day, millions of automated emails go out with a simple directive: do not reply. But customers reply anyway — with questions, concerns, and buying signals that go straight to a dead inbox.

Know Reply changes that.

What is Know Reply?

Know Reply is an AI-powered platform that transforms no-reply and automated email addresses into intelligent, two-way communication channels. Instead of ignoring customer replies, Know Reply:

• Reads and understands every incoming message
• Responds contextually using your business knowledge
• Routes complex issues to human operators when needed
• Surfaces insights about what your customers actually need

Setting Up Your First Agent

Getting started is straightforward:

1. Create an account at app.knowreply.ai
2. Add an AI agent — give it a name and define its role
3. Connect your email — link the mailbox your agent will manage
4. Build your knowledge base — add your website, docs, and FAQs
5. Test in the Simulator — try real scenarios before going live

Why It Matters

Every unanswered reply is a lost lead, a frustrated customer, or a missed insight. With Know Reply, those replies become data — and data becomes action.

Ready to get started? Sign up free and deploy your first agent today.