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Know Reply vs. Traditional Help Desks: What Is the Difference?

Comparisons · 2025年9月3日

Know Reply vs. Traditional Help Desks: What Is the Difference?

Know Reply is not a help desk. It is something different entirely. Learn how AI email agents compare to traditional ticketing systems and why the distinction matters.

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Capture Hidden Revenue from Transactional Email Replies

E-Commerce · 2025年7月8日

Capture Hidden Revenue from Transactional Email Replies

E-commerce businesses miss thousands of revenue opportunities every month when customers reply to order confirmations and shipping notifications. Here is how to capture them.

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Reducing Customer Churn with Email Intelligence

Strategy · 2025年5月22日

Reducing Customer Churn with Email Intelligence

SaaS companies lose customers when automated emails go unanswered. Learn how capturing and acting on no-reply email responses can reduce churn and improve retention.

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Tutorials

Tutorials · 2025年4月15日

Email Setup Guide: Connect Gmail, Outlook, or IMAP to Know Reply

A step-by-step tutorial for connecting your email provider to Know Reply. Covers Gmail, Microsoft Outlook, and generic IMAP configurations.

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Product

Product · 2025年3月10日

AI Email Agents Explained: What They Are and How They Work

A clear, jargon-free guide to AI email agents — what they do, how they process messages, and why they are reshaping how businesses handle customer email.

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Industry Insights

Industry Insights · 2025年2月1日

Why No-Reply Emails Are Hurting Your Business

No-reply email addresses silently damage customer relationships, suppress revenue, and hide critical feedback. Learn the hidden costs and what to do instead.

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Getting Started

Getting Started · 2025年1月15日

Getting Started with Know Reply

Learn how to set up Know Reply and start transforming your no-reply emails into meaningful customer conversations.

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